Project Management

  • Scope – size, goals, requirements
  • Resources – staff, equipment, material
  • Time – start and end, task durations, dependencies.
  • Money – costs,contingencies and profit
  • Improve productivity and quality of work
  • Encourage consistent communications amongst staff, suppliers and clients
  • Satisfy the various needs of the project’s stakeholders
  • Mitigate risks of a project failing
  • Eventually with the practices above, we increase customer satisfaction

Support & Services

  • Governance
  • Service Level Agreement based delivery model
  • Incident based solutions can help you to avail IT support from White hats.
  • 24×7 support available.
  • Standardised & established processes to meet changes & escalations.
  • Resource Pool
  • Capable pool of technical resources
  • Experience in ITIL framework
  • Experience of service delivery with enterprise customers.
  • Knowledge Management
  • Client specific knowledge repository.
  • Updated knowledge base to respond to quick abrupt and unexpected changes.
  • Plans for redundancy.
  • Information security
  • Customer data confidentiality
  • Regulatory information compliance
  • Support & services on all perimeter and end-point security measures.

Support & Services

  • Governance
  • Service Level Agreement based delivery model
  • Incident based solutions can help you to avail IT support from White hats.
  • 24×7 support available.
  • Standardised & established processes to meet changes & escalations.
  • Resource Pool
  • Capable pool of technical resources
  • Experience in ITIL framework
  • Experience of service delivery with enterprise customers.
  • Knowledge Management
  • Client specific knowledge repository.
  • Updated knowledge base to respond to quick abrupt and unexpected changes.
  • Plans for redundancy.
  • Information security
  • Customer data confidentiality
  • Regulatory information compliance
  • Support & services on all perimeter and end-point security measures.